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COVID-19 Updates




We are still open for business as usual however our supplier chain has been interrupted for a selection of our products. Whilst we carry a vast range of stock there are certain items that we are out of stock of and our stock system is currently not updating our site. If you require goods urgently please call prior to placing your order so we can confirm an ETA. Sorry for any inconvenience and thank you for your patience and understanding.


Last Updated: 27/03/2020 at 10:28 am



Easy Returns 14 Days No Quibble policy – all orders are exempt from this policy until restrictions are lifted by the government.

The no quibble returns procedure will resume when normal trading resumes.

Operations continue as normal on skeleton staff please see yesterday's update for further info.


Last Updated: 25/03/2020 at 11:50am


We wanted to communicate with you in these challenging times to reassure you that we are currently doing everything we can to ensure your orders are being processed as usual with a skeleton staff dedicated to the cause.

Please take into consideration when calling to either chase an outstanding order or to make a new enquiry that the folks in the office are working as hard as they possibly can to keep you updated.

Lead times on certain products will vary over the coming months, if you are perhaps apprehensive or you are not sure as to when you will receive the product, please either...

  • Call the SALES line on 01376 346 197 (Opening hours: 9:00am - 5:30pm Monday - Friday)
  • Drop us an email via INFO@TOOLCHIMP.CO.UK

...and we will be as informative as possible.


We will continue to monitor the situation as necessary and if circumstances change you will find updates right here in our COVID-19 UPDATE section.


Last Updated: 24/03/2020 at 10:10am

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